Help Center

Back to home

Help Center

Current Client FAQ

Current Client FAQ

Answers to the most commonly asked questions from Macros Inc. clients.

Billing & Subscriptions

How do your subscriptions work?

How do I upgrade or change my subscription?

If I start with nutrition coaching, can I upgrade to training at a later time and vice versa?

Why do you require a 3-month commitment?

How do I cancel my subscription?

I need a receipt for my coaching payments. How can I obtain this?

See more

Coaching Policies

Do I have to use the MyMacros+ app for tracking? Can I use a different one?

How do I best utilize my coach?

If I leave coaching and want to return in the future, will I get the same coach? And do I have to commit to the 3-month minimum again?

Can I put my coaching on hold?

Do I really have to weigh & track everything?

How often will I talk to my coach?

Do I have to weigh myself daily?

See more